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bsmart ORMS is a commercial off-the-shelf cloud based Utility Operations & Revenue Management System. The robust platform leverages the mobility and cloud to give all the stake holders of the utility a complete solution comprising of operations, Automated Spot billing, Payment collection systems, Revenue Management , Consumer engagement, Smart Metering needs, Command control center and mobile based Monitoring and analytics as a unified system giving an edge to reduce the losses, improve consumer satisfaction.
It is a advanced Mobile first cloud enabled utility platform built with vast experience from internal utility expertise, incorporating the best practices and expertise gained over 2 decades of domain expertise of handling large billing and CIS projects. The software is modular and is highly customizable, configurable, scalable and reliable. Platform offers specific – solution as per customer requirement, measurable benefits with set KPIs, Acceptable with various complex utilities, tested for all complex scenarios, accurate billing ensuring no loss to utilities/customers, sustainable and scalable.
// bSmart ORMS
Benefits
Geo Tagging and Geo Fencing
Advanced Support for Smart Metering
Cloud based system to avoid downtime
Dedicated Command Control Center
Smooth Operation Management Using Mobility
Complete Electrical Network Asset Mapping
Features
Core Billing System
Experience timely and transparent billing with the help of the
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Tariff & Rule
bSmart provides the much-needed ease of configuring the tariff and as per
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Advance Spot Billing
Spot billing feature takes care of meter reading, bill distribution as well as bill
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Online New consumer Acquisition with Document management
New Connection Management System (NCMS) is a comprehensive workflow
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Disconnection and Reconnection Management System
One of the ways of enforcing defaulters for making payment is by disconnection
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Feeder Information System
It is a comprehensive system which records the feeder details, assets, branches
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CIS and Consumer Portal
More and more consumers are having access to the internet on a variety of
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Energy Audit
One of the critical factors leading to the increase in utility charges is the high
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Management Information
bSMART Energy/Platform has a comprehensive set of reports and
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AWS Partner for Transformative Metering Solutions
BCITS is an AWS Public Sector Partner, recognized for providing transformative solutions that meet the complex needs of public sector utilities. As an AWS Qualified Software Partner, our solutions harness the power and security of AWS, ensuring utilities across India can achieve high performance and scalability for their critical applications. By utilizing AWS’s advanced cloud infrastructure, our solutions are designed for quick deployment and seamless integration, helping clients reduce operational complexities. This partnership reflects our dedication to driving innovation in utility management, enabling utilities to deliver better services while enhancing operational efficiencies. Through this collaboration, we help utilities adopt smarter energy solutions while adhering to the highest security and regulatory standards.
BCITS Solutions Hosted on AWS
BCITS delivers innovative solutions for the utility sector by hosting our premier applications, bSmart MDMS (Meter Data Management System) and bSmart uHES (Unified Head End System), on the AWS cloud. With AWS, our solutions deliver reliable, secure, and flexible platforms capable of handling vast amounts of metering data. These platforms are built to scale effortlessly, allowing utilities to accommodate growing data volumes as their operations expand. The robust disaster recovery features of AWS further enhance the reliability of our applications, ensuring continuity even in challenging scenarios. Moreover, AWS’s powerful analytics capabilities empower utilities with actionable insights, enabling more informed decisions to optimize operations.
BCITS and AWS Partnership
The partnership between BCITS and AWS enables us to provide high-impact, scalable solutions to public sector clients in essential areas such as Revenue Management, Billing, and Smart Metering. By leveraging AWS infrastructure, we support utility clients in rapidly modernizing business processes, increasing operational efficiency, and adopting eco-friendly practices. In notable projects like our work with Assam Power Distribution Company Limited (APDCL), where AWS RDS was used to improve data analytics, we achieved a 30% boost in efficiency and 85% user satisfaction through better metering accuracy and fewer billing errors. As an AWS Public Sector Partner, BCITS continues to uphold quality through rigorous certifications, including CMMI Level 5, and ongoing AWS certifications, reinforcing our commitment to delivering innovative, effective solutions to government clients.
AWS Services Enabling BCITS MDM Solutions
Our MDM solutions are strengthened by a wide array of AWS services, each chosen to optimize reliability, scalability, and data security:
Amazon EC2
Enables scalable compute power to process high volumes of metering data efficiently.
Amazon SNS
Facilitates efficient communication and alerts, providing real-time notifications for streamlined operations.
Amazon EBS
Ensures high-performance, persistent block storage to support heavy data workloads.
Amazon CloudWatch
Supplies real-time insights and monitoring for operational performance.
AWS IAM
Delivers robust access control for secure, compliant data management.
AWS VPC Peering
Enables seamless, secure connectivity between BCITS and client networks, ensuring optimal data flow and integration.
// our service
Case Studies: BCITS on AWS
Case Study 1: Assam Power Distribution Company Limited (APDCL)
In partnership with APDCL, BCITS implemented the bSmart MDMS solution on AWS, enabling the company to monitor its distribution network in real time. This transformation lowered operational costs and ensured precise, accessible data across Assam.
Key Outcomes:
Key Outcomes:
- Real-time oversight of smart meters throughout the state.
- Faster data retrieval and enhanced processing speeds.
- Data-driven insights supporting better operational decisions.
- Scalable performance capabilities to match rapid growth needs.
Case Study 2: Himachal Pradesh State Electricity Board Limited (HPSEBL)
HPSEBL also adopted BCITS' bSmart MDMS on AWS to enhance its billing and distribution management through optimized meter data handling.
Key Outcomes:
Key Outcomes:
- Flexible infrastructure scaling to meet the needs of a broad distribution network.
- Cost-effective resource allocation with AWS’s flexible pricing.
- Reliable multi-region failover support, ensuring data continuity.
- Improved efficiency and customer satisfaction through optimized operations.